Covid-19

You must not attend a show if the following applies to you or any members of your group:

- You are currently subject to an isolation period

- You are awaiting results from a COVID-19 test

- You are feeling unwell with symptoms associated with COVID-19 (e.g. fever, cough, sore throat, shortness of breath, sneezing/running nose, loss of sense of smell and/or taste)

- You have come into close contact with any known or suspected case of COVID-19 in the past 7 days

If any of the above apply, or you are feeling uneasy about attending a show in Te Hui Ahurei Reo Māori due to COVID-19, please check with your point of purchase directly around their terms and conditions as many events in Te Hui Ahurei are presented and organised by the venues and artists themselves.

By entering any Te Hui Ahurei venue, you agree to comply with all COVID-19 related instructions displayed at your show venue at the time. Failure to do so may mean you will be removed from the venue.

The primary ticket purchaser (account holder) is responsible for knowing the contact details of all attendees in their group (including their full name, contact email and contact phone number). In the event the primary ticket purchaser is contacted directly by the Ministry of Health for the purposes of contact tracing, they must make these details available to the Ministry of Health for that purpose.

You agree that we may have to share your personal data with the Ministry of Health for the purposes of contact tracing.

To get in touch regarding exchanges or to apply for a refund due to COVID-19, you will need to contact your point of purchase.

Please note that bookings fees are unfortunately non-refundable.

Refund and Exchange information for Ngā Kapa Haka o Te Matatini, Thoroughly Modern Māui and Te Pae – Exploring the Realms is below.

If you unable to attend due to symptoms associated with Covid-19, or you are feeling uneasy about attending a show in Te Hui Ahurei Reo Māori due to COVID-19, an exchange to an alternative performance in Te Hui Ahurei Reo Māori 2022 or a refund may be authorised by Te Hui Ahurei. If your booking is part of a group, you are welcome to pass your ticket onto another friend or family member.

If Te Hui Ahurei Reo Māori needs to cancel a show due to COVID-19, you will be entitled to a refund.

If Te Hui Ahurei Reo Māori reschedules one of the shows above due to COVID-19, you will be able to transfer your ticket(s) to the rescheduled performance or you will be entitled to a refund.

Please note that bookings fees are unfortunately non-refundable.

Please contact the ticketing agent and they will be able to assist.